ASSISTANT PROPERTY MANAGER/RHV

Posted: 7/20/2020

Location: Knoxville, TN

Position Type: Apartment Community (Office)

The successful candidate will report to the Property Manager and Regional. The position will involve a broad range of responsibilities including but not limited to:

KEY RESPONSIBILITIES AND DUTIES

  • Know the Five Basics of Successful Management
  • Review and implement all policies contained in the Company and Management Policy and Procedure Manual.
  • Comply with all safety policies, practices and procedures.
  • Participate in proactive team efforts to achieve property and company goals.
  • Lead by example and share knowledge.
  • Process and schedule service requests and initiate follow-up procedures, including calling residents and obtaining feedback regarding the maintenance performed.
  • Prepare and submit various management reports, such as data concerning work assignments, personnel actions, occupancy, capital ect.
  • May contact utility companies to arrange for transfer of service for tenants.
  • May clean public areas of building and make minor repairs to equipment or appliances.
  • May organize community social activities and monthly newsletter.
  • May conduct surveys of local rental rates and prepare market surveys quarterly.
  • Collect rents and security deposits and/or service fees.
  • Post rent and other income daily.
  • Follow up on NFS checks daily.
  • Contact delinquents and daily reviewal of rental collection status.
  • Prepare and submit documents for delinquent rents to Regional Manager. Follow-up and document all correspondence pertaining to legal transactions.
  • Collect security deposits and/or service fees from residents according to company procedures and processes.
  • Investigate resident complaints in a timely manner, proactively resolve issues with occupants and staff. Maintain a high level of resident satisfaction. Resolve complaints concerning other tenants or visitors.
  • Assist new residents with moving in or out.
  • Follow-up with residents on services performed and document feedback.
  • May organize community social activities.
  • May coordinate monthly newsletter.
  • Partner with property manager and assist with marketing of property.
  • Verify the status of market-ready units. Determine which units are to be shown to prospective residents.
  • Process and verify rental applications.
  • Prepare leases according to Company policy.
  • Schedule new resident move-ins.
  • Contact credit bureau to obtain credit reports on perspective tenants.
  • Inspect Pre-leased apartments.
  • Complete the required move-out forms and comply with company policy.
  • Assist or prepare market surveys.
  • Perform other duties as assigned by property Manager

 

REQUIRED EXPERIENCE AND SKILLS

  • Minimum of six months supervisory experience or one year certificate from college or technical school.
  • INTERMEDIATE WORD and EXCEL spreadsheet experience.
  • Budgeting
  • Knowledge of Outlook
  • Ability to calculate commissions, percentages and prorations.

 

PREFERRED EXPERIENCE

  • Leasing agent or property management experience.
  • Marketing experience
  • Knowledge of current National Market

 

KEY COMPETENCIES

  • Strong communication skills
  • Business Acumen
  • Attention to detail/accuracy
  • Motivated, enthusiastic and dedicated
  • Adaptable, positive and pro-active
  • Committed self-starter

COMPETITIVE SALARY AND COMPENSATION PACKAGE OFFERED INCLUDING

  • 401K
  • Great Commission and Bonus Structure
  • Continuous Training
  • Leadership Conferences
  • Supplemental Insurance with Colonial Life
  • CHRES BUCKS Incentive REWARDS

 

 

 

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